On February 29th, during the Machine Builder X event, we demonstrated through a live show how to solve an efficiency issue on an automatic machine using the Industrial IoT, GenAI, and VR technologies by 40Factory. In this article, we tell you the story that our audience experienced live. The main key players are:

• A capping machine from our client AROL S.p.A.
• MAT (Machine Analytics Tool), the Industrial IoT solution by 40Factory for monitoring and analyzing machine operations, which integrates within it: Wilson.ai, the virtual assistant based on Generative AI, and Linkersys, the platform for visual documentation and Virtual Reality from our partner Desys srl.

3, 2, 1… action, let’s roll!

You’re a bottling line operator and you want to check the status of machine K0030. Your machinery, an AROL capper, is equipped not only with MAT – an IIoT application for monitoring and data analysis – but also with Wilson.ai, the virtual assistant based on Generative AI that draws from both real-time data from the machine and its technical documentation.
So, you open Wilson.ai and ask it to summarize the status of machine K0030:

The machine is in production, but Wilson.ai notifies you of an anomaly in the OEE (Overall Equipment Efficiency) trend. You click on the link provided and open the “Lean Analytics” module of MAT: indeed, you notice a drastic drop in quality.

And now? How do you figure out what the problem is? Let’s proceed with the inquiry and ask what could be the cause.

It seems that the issue occurred after a recent format change. Wilson.ai suggests conducting a check through RFID tag scanning (a process that utilizes RFID tags to verify the presence and correctness of the equipment installed on the AROL machine).
Since you’re a bit forgetful, or perhaps just a bit lazy, you don’t remember exactly how to perform this check. So, once again, you ask for help:

You perform the check, and the system notifies you of an error in the auger of the machine’s feeding system. What are the next steps?

You perform all the checks suggested by Wilson.ai and notice that indeed there has been damage, so the auger needs to be replaced. All that’s left is to ask how to go about replacing the part.

Great, Wilson.ai provides us with all the written steps. But who has the time, and the inclination, to read them? Ask to be given access to the 3D visual documentation.

Here comes Linkersys into play, Desys’ platform for creating and sharing visual and interactive product documentation (also with VR/AR), integrated directly into MAT!
We open the link provided by Wilson and enter Linkersys:

We can click “play” and view the 3D video describing the procedure; moreover, we can scroll through the webpage and read the related steps with representative images of the actions to be taken.

But it doesn’t end there: Wilson.ai has told us about the possibility of conducting virtual reality training for this procedure: this is also possible! By wearing the provided headset, you can literally enter a virtual factory and interact with the AROL capper in a perfectly simulated and safe environment. Guided by the instructions appearing in front of your eyes, you perform the auger replacement, training your muscle memory. This way, you’ll be ready to perform the task on the actual capping machine without missing a step!