
40Factory closes the second Series A investment round of 4 million euros
40Factory announces the completion of an investment round fully subscribed by Gefran S.p.A., a leading group in the industrial automation sector.
High pressure on customer service staff
High staff turnover, lack of time to transfer knowledge
Increasingly complex technologies and lack of skills
Language barriers to accessing emerging markets
Thanks to its ability to process the knowledge present within the company, it becomes a true expert in customer service, R&D, engineering, automation, HR, sales, and much more!
Currently based on GPT-3.5 and GPT-4 algorithms, it allows for a multi-model approach so that the customer is free to choose.
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Wilson.ai allows you to manage multiple specific bots for different areas of your company, providing tailored support for every need.
Whether it’s a question about payroll, detailed information about a product, or assistance with maintenance activities, each bot is designed to respond accurately and promptly.
Create and customize each bot directly from the settings, defining behavior and interaction contexts based on your team’s or department’s needs. At the start of each new chat, choose the most suitable bot for the desired interaction and get relevant and targeted answers right away!
Managing your conversations has never been easier!
With the new feature, you have everything under control. Next to the chat window, you always have the list of active conversations at your fingertips, allowing you to quickly switch from one chat to another.
Start a new conversation with a simple click and edit chat titles to better organize your interactions. And to keep everything tidy, you can archive conversations you no longer need, keeping the interface clean and functional.
With Wilson.ai, identifying and interpreting visual content is a breeze!
Thanks to advanced parsing techniques, you can extract complex objects from images, tables, and scans, receiving detailed and contextualized responses directly in the chat.
You can upload files in 9 different formats (PDF, Word, XLS, …); Wilson.ai will process them effortlessly. Once processed, the extracted content will be displayed in a dedicated dialog, complete with clear and precise descriptions, ensuring smooth and intuitive management of your data.
Whether you’re a machine builder or an end-user, Wilson.ai is built just for you. Discover the benefits.
With the web-based portal Wilson.ai Academy, administrative users can manage the knowledge base in a hierarchical form, create and customize dedicated virtual assistants, and assign access permissions to other users, both within the organization and to external personnel, such as customers.
The knowledge base and vector storage remain in a cloud sandbox under your direct control. Wilson.ai has been built to ensure privacy and total control over your proprietary information.
Thanks to the hierarchical structuring of knowledge and the management of users by roles and groups, you can create a customized virtual assistant for each business need: customer support, R&D and design, line operators, sales department, and so on.
Automate the upload of documentation and securely integrate Wilson.ai into your business pipelines with Wilson.ai’s REST API. Integrate Wilson.ai into existing business applications, providing an integrated user experience..
The chat can be integrated into any application: your website, a mobile app, a CRM, a custom application, in HMI along the production line, and much more
It learns quickly and autonomously. Upload documents in the original language and converse in over 100 languages
Through hierarchical documentation management, Wilson.ai automatically assigns TAGs to your documents
40Factory announces the completion of an investment round fully subscribed by Gefran S.p.A., a leading group in the industrial automation sector.
Artificial intelligence optimizes onboarding and corporate knowledge management, offering innovative solutions to accelerate organizational growth.
40Factory has achieved the ISO 9001 and ISO 27001 certifications, recognitions that testify to the company’s ongoing commitment to the quality and security of its products and services.