How to improve Customer Service with Artificial Intelligence
Generative artificial intelligence enhances customer service by automating responses, improving request understanding, and providing real-time personalized support.
The Drupa fair in Düsseldorf is the leading trade fair in the global printing industry.
For the occasion, we met with Italian companies that have distinguished themselves for their innovative vision and their 4.0 approach, characteristics that have led them to actively pursue a successful path of digitalization and servitization.
Generative artificial intelligence enhances customer service by automating responses, improving request understanding, and providing real-time personalized support.
Although both aim to optimize the reliability and lifespan of assets, predictive and preventive maintenance differ in how they organize and manage maintenance activities.
Artificial intelligence optimizes onboarding and corporate knowledge management, offering innovative solutions to accelerate organizational growth.

Generative artificial intelligence enhances customer service by automating responses, improving request understanding, and providing real-time personalized support.

Although both aim to optimize the reliability and lifespan of assets, predictive and preventive maintenance differ in how they organize and manage maintenance activities.

Artificial intelligence optimizes onboarding and corporate knowledge management, offering innovative solutions to accelerate organizational growth.