How to improve Customer Service with Artificial Intelligence

Generative artificial intelligence enhances customer service by automating responses, improving request understanding, and providing real-time personalized support.

What If – an interactive story about IIoT and AI

An interesting interactive story featuring an operator dealing with an onboard machine alarm.

Wilson.ai: GenAI Makes Its Way into Manufacturing

The industry has always faced new challenges brought by technological evolution, and today, following the ongoing wave of digitization, it is the era of artificial intelligence and GenAI.